Terms of use

1. Who these terms are with

This site is operated by Daena Agency, a digital marketing studio based in Canada. "We" and "us" mean Daena Agency; "you" means anyone using the site. Using the site means you accept these terms.

2. What this site is

It's a description of what we do. Nothing on it is a binding offer, a quote, or professional advice you should act on without talking to us first. Prices and service descriptions can change, and are always subject to a written proposal.

3. The free audit

We offer a free growth audit and we mean it: no fee, no obligation, and the analysis is yours to keep and to act on however you like, including by handing it to another agency.

Two honest caveats. It's an opinion based on what you show us, not a guarantee of results — marketing outcomes depend on your product, your market and factors none of us control. And we may decline to run one if a request is outside what we do, if we're at capacity, or if there's a conflict with existing work.

4. Client work is governed elsewhere

If we take you on, the terms of that engagement — scope, fees, ownership, confidentiality, termination — live in a written agreement signed by both sides. Where that agreement and this page disagree, that agreement wins. This page never overrides it.

5. Using the site properly

Please don't:

• Submit the contact form with false information, or use it to send unsolicited commercial messages
• Attempt to gain unauthorised access to any part of the site or its infrastructure
• Scrape, overload, or otherwise interfere with normal operation
• Copy substantial parts of the site's text or design and present them as your own

We may block access if any of the above happens.

6. What belongs to whom

The design, text, code and brand on this site belong to us. You're welcome to quote or link to us with attribution — we'd rather people share our thinking than not.

Anything you send us through the form stays yours. We use it only to respond to you, as set out in our privacy policy. If you send us confidential details about an unannounced show or release, treat that as covered by ordinary professional confidence: we won't repeat it.

7. Links to other sites

Where we link out, we don't control what's there and aren't responsible for it.

8. Availability

We aim to keep the site up but don't promise it will always be available, uninterrupted or error-free. We may change or remove any part of it at any time.

9. Liability

To the extent the law allows, we're not liable for any indirect or consequential loss arising from your use of this site, or from decisions made on the basis of general information published here. Nothing in these terms limits liability for anything that can't lawfully be limited — including fraud, or death or personal injury caused by negligence.

This clause is about the website. Liability for work we do for you is dealt with in the agreement covering that work.

10. Governing law

These terms are governed by the laws of Canada and of the province in which Daena Agency operates, and the courts of that province have exclusive jurisdiction over any dispute.

11. Changes

We may update these terms. The date at the top shows when they last changed, and the current version is the one that applies.

12. Getting in touch

Anything unclear, or something here you disagree with? hello@daenaagency.com. We'd rather sort it out in an email than in a dispute.